1. Who we are and scope

eAbhiyantriki (“eAbhiyantriki”, “we”, “us” or “our”) is an India-based software developer and service provider. This policy applies to eabhiyantriki.co.in and our products and services, including Panchang, Wishora, and Messenger at messenger.eabhiyantriki.co.in (together, the “Services”).

For privacy questions, rights requests or grievances, contact our Privacy & Grievance Officer at info@eabhiyantriki.co.in. Please include the product name and enough information for us to verify and answer your request.

For Messenger customer contact and message data, the subscribing business generally determines why and how that data is processed and acts as the data controller/business. eAbhiyantriki acts as its service provider or processor. End customers should first contact the business that messaged them; we will assist that business where required.

2. Services covered and key practices

3. Information we collect

Information you provide

• Account and contact details such as name, email address, phone number, organization and login credentials.
• Support requests, feedback, communications, form submissions and records of your choices or consents.
• Billing details and transaction confirmations. Full payment-card details are processed by the payment provider shown at checkout and are not stored by us.
• Content you enter or upload, including contacts, groups, message templates, campaign data, media, recipient or occasion details, wish drafts, optional birth details and AI prompts.

Information collected automatically

• IP address, browser or app version, device and operating-system information, language, timestamps, referring URLs, diagnostic events, security logs and feature usage.
• Cookies, session identifiers and anti-forgery/security tokens needed for login, preferences, fraud prevention and service operation.
• Message and campaign events such as sent, delivered, read or failed status when provided by Meta/WhatsApp.

Location and device permissions

Panchang may request location while the app is in use to calculate local tithi, sunrise, sunset, muhurat, eclipse visibility and related results. You may deny location and use a fallback or manually selected location where available. Wishora may request notifications, exact alarms, boot-completed and wake-lock permissions only for reminders you enable. Permission requests are made through the operating system and can be changed in device settings.

4. Product-specific details

Panchang

If you choose Google Sign-In, we receive the Google account identifier and basic profile information authorized by you, normally name, email address and profile picture. We use it to authenticate you and show your profile. Panchang does not request access to Gmail, Google Drive, contacts, calendar or other restricted Google content unless a future feature clearly requests it and this policy and the consent screen are updated first.

Location is used to produce local calculations and may be cached on the device or for the active session. Optional birth details and saved locations are used for the astrology features you request. Questions and relevant context submitted to AI Pandit or AI horoscope features may be sent to Microsoft Azure AI/OpenAI for generation.

Wishora

Saved events, recipient names, event dates, relationships, notes, reminders, sender name, recent wishes and preferences are stored locally on your device unless a feature clearly states otherwise. When you choose to generate or refine a wish, the recipient name, occasion, relationship, tone, language, optional milestone, reason and draft may be sent through our backend to Microsoft Azure AI/Foundry and, for artwork, Black Forest Labs. Generated artwork hosted by the Wishora API is automatically deleted within 30 days. Sharing is user-initiated and you choose the destination app and content.

Messenger

Messenger processes business account details, team users, customer contacts, opt-in records, WhatsApp Business Account and phone-number identifiers, access tokens, templates, webhooks, messages, attachments, campaign settings, automation rules, delivery/read events, channel health, support records, subscription and transaction records. This data is used only to provide and secure the subscribed service, execute requested messaging, measure results, support the account and meet legal obligations.

Messenger customers must have a lawful basis and valid WhatsApp opt-in before uploading a contact or sending a message, must honor opt-outs, and must not upload sensitive data that is unnecessary for messaging.

5. Google and Google Play disclosures

Google Sign-In and other Google APIs are used only for the user-facing functions described at the time permission is requested. We request the minimum relevant permissions, do not use Google user data for advertising, credit decisions or surveillance, do not sell it, and do not allow humans to read it except with your affirmative consent, for security/support where necessary, or as required by law.

Google Limited Use disclosure: eAbhiyantriki’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

You can revoke Google access through your Google Account’s third-party connections page. Revocation stops future access but does not automatically delete data already lawfully stored by us; use the deletion process in Section 12 to request deletion.

Our Google Play Data Safety declarations are intended to remain consistent with this policy. If an app’s collection, SDKs or permissions change, we will update both the applicable store disclosure and this policy before using data for a materially new purpose.

6. Meta, Facebook and WhatsApp disclosures

Messenger connects to Meta’s WhatsApp Business Platform at the direction of a subscribing business. We may process Meta business identifiers, WhatsApp Business Account information, phone-number identifiers, access tokens, approved templates, webhook events, customer contact information and message content. Access tokens are treated as confidential credentials and access is restricted.

We use Meta/WhatsApp data only to provide the requested business messaging, inbox, automation, support, analytics and security functions; we do not sell it or use it to build advertising profiles. Processing is also subject to applicable WhatsApp Business Data Processing Terms and Meta platform terms. WhatsApp and other Meta companies may process information under their own terms and privacy notices.

If a future feature uses Facebook Login, it will request only disclosed permissions and use the returned profile data for the displayed feature. Users may remove the connection through Facebook settings and request deletion as described below. eAbhiyantriki is not endorsed by or affiliated with Google, Meta, Facebook or WhatsApp.

7. How we use information

• Provide, authenticate, maintain and personalize the Services.
• Perform local calendar and astronomy calculations; generate user-requested AI content.
• Send WhatsApp messages and campaigns requested by Messenger customers and provide team inbox, automation and analytics.
• Process subscriptions and transactions; provide support and service notices.
• Detect abuse, fraud and security incidents; troubleshoot and improve reliability.
• Comply with law, enforce agreements and protect users, eAbhiyantriki and others.
• Send marketing only where legally permitted and with required consent; you may opt out at any time.

8. Legal bases

Depending on the product and jurisdiction, we rely on consent; performance of a contract or steps requested before a contract; compliance with legal obligations; and legitimate interests such as security, fraud prevention, support and service improvement where those interests are not overridden by your rights. Under India’s Digital Personal Data Protection framework, we process personal data for consented or otherwise legally permitted purposes and provide a grievance channel. Where GDPR or UK GDPR applies, you may object to or restrict processing based on legitimate interests.

9. Sharing and service providers

We do not sell personal data. We disclose only what is reasonably necessary to:

• Google for sign-in, Google Play distribution and any clearly disclosed Google-powered feature;
• Meta/WhatsApp to deliver business messages and receive message events;
• Microsoft Azure AI/OpenAI and Black Forest Labs for user-requested AI text or image generation;
• hosting, database, storage, email, security, monitoring, support and payment providers acting under contractual restrictions;
• professional advisers, authorities or courts where required by law or needed to protect rights and security; or
• a successor in a merger, acquisition or asset transfer, with legally required notice and safeguards.

We require service providers to process data only for contracted purposes and apply appropriate confidentiality and security measures.

10. Cookies and analytics

Our websites use essential cookies for sessions, authentication, security and preferences. We may use limited performance analytics to understand aggregate usage and diagnose problems. Non-essential analytics or marketing cookies will be used only where legally permitted and, where required, after consent. You can control cookies through browser settings; blocking essential cookies may prevent login or other functions.

11. Retention

• Wishora local data: remains on your device until you delete it, clear app data or uninstall. Generated artwork is deleted from the Wishora API within 30 days. Standard operational logs are normally retained up to 14 days and error logs up to 30 days.
• Panchang: profile and user-selected data are retained while needed for the account or saved feature and until deleted through the app or a verified request. Temporary location and session information is discarded or overwritten when no longer needed.
• Messenger: account, business messaging and campaign records are retained while the account is active and as needed to provide the service. After account deletion or termination, active records are deleted or anonymized in accordance with operational schedules, subject to fraud prevention, dispute resolution, backup cycles and legal, tax or accounting obligations.
• Transactions and legal records: retained for the period required by applicable law. Security logs and backups are retained for limited operational periods and then overwritten or deleted.

We may retain aggregated or irreversibly de-identified information that no longer identifies an individual.

12. Account and data deletion

You can delete local Wishora data from its Settings page and can remove device permissions through Android settings. Where an account-deletion control is available in Panchang or Messenger, use it to submit the request.

You may also request deletion for any Service by emailing info@eabhiyantriki.co.in with subject “Data Deletion Request”, the product name, account email or identifier, and the scope of data to delete. We may ask for reasonable verification. We will confirm receipt and respond within the period required by applicable law.

Deletion removes or de-identifies data from active systems, except information we must retain for legal obligations, fraud prevention, disputes or security. Backup copies are isolated from ordinary use and expire through scheduled rotation. For Messenger recipient data, contact the business that messaged you; we will assist that business as required.

13. Your rights and choices

Subject to applicable law, you may request access, correction, updating, deletion, restriction, objection, withdrawal of consent, portability, or information about processing and sharing. You may opt out of marketing and withdraw optional permissions without affecting earlier lawful processing. You may also complain to the appropriate data-protection authority. To exercise a right, contact info@eabhiyantriki.co.in.

14. Security

We use reasonable administrative, technical and organizational safeguards, including HTTPS/TLS in transit, access controls, credential protection, tenant and role restrictions, secure coding, monitoring, rate limits and data-minimizing logs. No service is completely secure. Do not place unnecessary sensitive information in AI prompts, wish drafts, WhatsApp templates or support requests. We will provide legally required breach notices.

15. International transfers

We and our providers may process data in India, the United States, the European Economic Area and other countries where providers operate. Where required, we use contractual and legal safeguards and limit transfers to what is necessary for the Service.

16. Children

The Services are not directed to children under 13, and we do not knowingly collect personal data from a child under 13 without legally valid parental authorization. Users under the age of legal majority should use the Services with a parent or guardian. If you believe a child provided data improperly, contact us for deletion.

17. Third-party links and policy changes

Third-party websites and apps have their own privacy practices. We are not responsible for them. We may update this policy when products, providers or laws change. We will change the “Last updated” date and provide additional notice or renewed consent where required for a material change.

18. Contact and grievance redressal

eAbhiyantriki Privacy & Grievance Officer
India
Email: info@eabhiyantriki.co.in

For faster handling, include the relevant product (Panchang, Wishora, Messenger or Website), your account identifier and the nature of the request. Do not email passwords, access tokens or full payment details.